Mercedes-Benz Trucks has boosted its parts distribution offering with the arrival of a dedicated hub.
The manufacturer claims the service will be ‘slicker’, with more efficient aftersales support.
However, drivers have to wait a while, as deliveries from the Parts Logistics Centre don’t start until 3 January 2023.
The facility at Willen, Milton Keynes, will be operated by 3PL partner XPO Logistics.
Importantly, that company has been responsible for transporting parts to Mercedes-Benz Dealers since 2020.
The new parts distribution site measures 140,000ft2 and offers 20% more storage capacity than currently available.
As a result, it will be able to hold deeper and wider stocks for essential truck parts.
Meanwhile, one of the key priorities for the manufacturer in choosing the site was sustainability.
Logistics will contribute greatly to the manufacturer’s carbon reduction targets.
For example, the building has secured the highest possible 85% BREEAM (Building Research Establishment Environmental Assessment Method) rating.
In other words, it includes high ceiling clearance with natural light panels that reduce energy consumption.
Also, there’s a rain water collection system that feeds the washrooms in the office area.
Solar charging infrastructure is also in place, in preparation for the arrival of more battery-electric eActros trucks for deliveries.
Heiko Selzam, MD, Mercedes-Benz Trucks UK, underlined the importance of the new parts distribution site.
“We are committed to providing operators of Mercedes-Benz and FUSO trucks with the industry’s finest aftersales back-up,” he said.
Small and medium-sized parts will be held in a three-tier, pedestrian-accessible mezzanine system.
In addition, automated conveyors will carry inbound parts to the mezzanine floors, and completed picks back down to outbound sortation.
A team of around 35 people will pick and pack parts ready for delivery.